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Successful CRM implementation requires careful planning and execution. Below are some best practices that can help your business get the most out of CRM. Preparation and Planning Implementation and Monitoring Continuous Improvement CRM implementation is not a one-time process, but an ongoing effort to improve business processes. By following these best practices, you can ensure […]

Small and medium enterprises in Greece face many challenges, from intense competitiveness to the need for efficient resource management. CRM can be a powerful tool to enhance their competitiveness. Adapting to the needs of Greek businesses CRM can be adapted to the specific needs of Greek businesses, taking into account local specificities and regulations. It […]

CRM (Customer Relationship Management) is software that helps businesses manage and analyze interactions with their customers throughout the customer relationship. The goal of CRM is to improve business relationships, enhance customer satisfaction, and increase revenue. How CRM Works CRM collects data from various channels such as phone, email, social networks and other customer contacts. This […]